how and where do you change your password?
eBay's home page now sports a Password Update notice with a "Learn more" link to another page that explains what happened. But neither page links directly to the option to actually change your password, leaving users in a lurch if they don't know what to do or where to go.
For all you eBay users, here's how you can change your password:
- Sign into your eBay account at eBay's home page.
- After you have logged in, hover over the down arrow at the top of the page next to your name. A dropdown menu displays a few options, including one for Account settings. Click the Account settings option.
- Your account page appears. On the left side, under my eBay Views, click the link for Personal Information.
- At the Personal Information page, a section called Account Information appears at the top with a setting for Password. Click the Edit link to the far right of the word Password.
- eBay prompts you to enter your email address or user ID. Type either one and then click Continue.
- eBay asks how you want to reset your password, either through email or a text message. Click the option you wish to use.
- Assuming you selected the email option, eBay sends you a Reset Your Password message. Click the link in the email. That link brings you to a page where you can enter your new eBay password. If you picked the text option instead, eBay displays a form to enter a PIN and texts you that PIN. Type the PIN in the appropriate field on that form, and the page to enter your new password appears.
- As always, try to devise a password that's as strong as possible yet one you'll remember. I know, I know, that's not easy. As one idea, a good password manager can make the process of creating, storing, and using your passwords a lot more palatable.
- Enter your new eBay password once and then again to confirm it. eBay then prompts you to log in again with your new password
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